Privacy Policy

Privacy Policy

Introduction

Welcome to https://professional-rug-cleaning.storysurge.net! We are dedicated to maintaining a secure and private environment for all our users, ensuring that your personal information is protected at all times. This Privacy Policy explains how we collect, manage, and safeguard the data of our valued customers in accordance with international privacy laws, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and more.

Scope

This policy covers all aspects of our online presence, including but not limited to our website, applications, services, and products offered through these platforms. However, please be informed that this policy does not extend to third-party websites or services accessed through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

Our Privacy Policy is relevant in the following scenarios:

  • When you register an account and use our applications and services as a registered user.
  • During your visits to our websites, especially those linked to this Privacy Statement.
  • Whenever you receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We gather various types of personal data to enhance your experience and provide tailored services. These include:

  • Account Information: Details related to your user account, including usernames and passwords.
  • Payment Information: Data required for processing payments, such as credit/debit card numbers and expiration dates.
  • Financial Information: Transaction records and billing addresses.
  • Purchase Information: Items you have purchased from us, order history, and preferences.
  • Mobile Device Identifiers: Unique device IDs or IP addresses to recognize your mobile device.
  • Location Data: Geolocation information provided when you use our location-based services.
  • Feedback: Your opinions and comments that you share with us.
  • Social Media Information: Details obtained from social media platforms when you interact with our content.
  • Product Information: Preferences, reviews, or feedback regarding our products.

We collect this data through various means: user input forms, online interactions, tracking technologies (like cookies), and third-party data providers.

Cookies

We employ cookies to enhance your browsing experience and gather analytics on website usage. Cookies are small text files stored on your device and can be categorized as:

  • Strictly Necessary: Essential for navigation and using our services, ensuring basic functionality.
  • Preference: Personalize your browsing experience based on choices made during interaction with us.
  • Analytics: Collect data about how you interact with our site to improve performance and features.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which non-essential cookies are set.

Retention and Deletion

We store personal data for as long as necessary to fulfill the purpose it was collected for, or as required by law. Once the retention period expires or upon request, we securely delete or anonymize the data.

Security Measures

The security of your personal information is a top priority. We have implemented robust organizational and technical safeguards, including encrypted communication channels and secure third-party processing services, to protect your data from unauthorized access, disclosure, alteration, or destruction.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not intentionally collect personal information from minors, and we do not allow them to register for accounts without parental consent.

Your Rights

Depending on your jurisdiction, you have various rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Ability to rectify inaccurate or incomplete data.
  • Erasure (Right to be Forgotten): Right to request deletion of your data under certain circumstances.
  • Restriction: Limitation on processing your data for specific purposes.
  • Portability: Ability to receive your data in a structured, commonly used format.
  • Objection: Right to object to the processing of your data for marketing or other purposes.
  • Non-Discrimination: Protection from discrimination based on refusal to provide personal data.

To exercise these rights, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy as needed, and any changes will be posted on our website with effective dates. We encourage you to review this policy periodically to stay informed about how we handle your data.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have any questions regarding our data practices, please reach out to us:

Email: [email protected]
Address: [Provide postal address]